Return Policy

In- store items purchased in high season (July - September) can be returned to our location 2 James Bartleman Way for exchange or store credit only within 3 business days (excluding Fine Jewelry). Exchanges are available in-store only.

Item must be unused, unwashed, undamaged and in its original packaging, with the original tags attached. Please note that all returns are subject to validation and approval by Studio Penny Lane and that Studio Penny Lane reserves the right to limit or refuse a return, in its sole discretion.

Fine Jewelry purchased online and in store can be returned to Studio Penny Lane Headquarters for exchange or store credit only within 5 days of receiving the item. Fine Jewelry pieces must be unused, undamaged, and in the original packaging. Pieces that have been special ordered or sized are final sale. 

Sales are final on swimwear, skincare & promotional and sale items for both ready to wear and Fine Jewelry. 

For any questions please get in touch with us